Information about shipping and delivery within Australia

<h2 id="isPasted">AUSTRALIA &#x2013; FREE STANDARD SHIPPING FOR ORDERS OVER $79!*</h2>*For Free shipping on orders over $79 to apply your order total needs to be $79 and above after all applicable discounts and discount codes are applied. Free shipping for orders over $79 is not available on B2B custom uniform orders.<h3 id="-australian-delivery-options">&#x1F4E6; Australian Delivery Options</h3><ul><li>Standard Shipping &#x2013; FREE (on orders over $79) Flat rate of&#xA0;$14.95 for orders under $79 Estimated delivery: 2&#x2013;5 business days (metro areas)</li><li>Express Shipping &#x2013; $19.95 Estimated delivery: 1&#x2013;3 business days (metro areas) No signature required</li><li>Australia Post Preferred Shipping&#x2013; $4.95 Option to nominate Australia Post as preferred courier for your order delivery</li></ul>Note: Deliveries to rural or remote areas may take longer than the time frames specified.<hr><h3 id="-click--collect--free">&#x1F6CD; Click &amp; Collect &#x2013; FREE</h3>Available to customers in Gold Coast Area (Postcodes 4209&#x2013;4227). Your order will be ready in approximately 2 hours.*Collect from: &#x1F4CD; 1 Davo Court, Burleigh Heads QLD 4220Store Hours:Mon&#x2013;Fri: 7:30am &#x2013; 4:30pm&#xA0;Sat 7:30am - 2:00pm&#xA0;Sun 10am - 2:00pm&#xA0;*Please wait for your confirmation email before collecting. <h3 id="isPasted">&#x23F0; Dispatch Times</h3>Orders placed before&#xA0;3:00 PM AEST (Mon&#x2013;Fri) will be dispatched the same day if all items are in stock. Orders placed after this will ship the next business day. <h3 id="isPasted">&#x1F4CD; Authority to Leave (ATL)</h3>All Australian orders are shipped with Authority to Leave This allows delivery without requiring a signature. <h3 id="isPasted">&#x1F504; Items on Order</h3>If your order includes an item we need to order in from our supplier, don&#x2019;t worry &#x2014; we&#x2019;ll ship it within the estimated timeframe listed on the product page.Please note: if your order contains both in-stock and order in items, the full order will be shipped once all items are available. If you&#x2019;d prefer the in-stock items to be shipped separately, simply reach out to our customer service team <a href="https://www.workwearhub.com.au/pages/contact-us" style=" text-decoration: underline solid rgb(245, 110, 30);" id="isPasted">here</a>. <h3 id="isPasted">&#x1F527; Changing Your Shipping Address</h3>Your shipping address can be changed as long as your order has not left the WorkwearHub warehouse. To change your shipping address, please contact our Customer Service Team as soon as possible stating your order number and updated shipping address.&#x1F4DE; <a href="tel:1800458488" target="_blank" rel="noopener" style=" text-decoration: underline solid rgb(245, 110, 30);">1800 458 488</a> &#x1F4E7; <a href="mailto:service@workwearhub.com.au" target="_blank" rel="noopener" style=" text-decoration: underline solid rgb(245, 110, 30);">service@workwearhub.com.au</a> <h3 id="isPasted">&#x1F6AB; Didn&apos;t Receive Your Order?</h3>In the event of an order going missing or lack of fulfilment after it has left the WorkwearHub warehouse, the liability for this order belongs to the customer. If you have ordered from WorkwearHub and have not received your shipment, please reach out to the carrier service with your tracking number within 5 days after the estimated date of arrival.&#xA0;If your order has not arrived or the tracking hasn&apos;t updated:<ol><li>Check the tracking link in your shipping confirmation email</li><li>Contact the courier directly using the tracking number</li><li>Still no luck? Email us at <a href="mailto:service@workwearhub.com.au" target="_blank" rel="noopener" style=" text-decoration: underline solid rgb(245, 110, 30);">service@workwearhub.com.au</a></li></ol> <h3 id="isPasted">&#x1F3D6; Public Holidays</h3>We do not ship on Queensland Public Holidays. Orders placed on these days will ship the next business day.

Australian Shipping

Information about shipping and delivery to New Zealand.

<h3 id="isPasted" style="text-align: center;">&#x1F4E6; New Zealand Shipping</h3><ul><li style="text-align: justify;">FREE Standard Shipping for orders over $79 AUD</li><li>$23.00 AUD Flat Rate for orders under $79</li></ul>Shipped via Australia Post International Express Orders placed before 3:00 PM AEST (Mon&#x2013;Fri) will ship the same day if in stock.All NZ orders require a signature on delivery. Orders placed before&#xA0;3:00 PM AEST (Mon&#x2013;Fri) will be dispatched the same day if all items are in stock. Orders placed after this will ship the next business day. <h3 id="-authority-to-leave-atl">&#x1F4CD; Authority to Leave (ATL)</h3>All Australian orders are shipped with Authority to Leave This allows delivery without requiring a signature. <h3 id="-items-on-order">&#x1F504; Items on Order</h3>If your order includes an item we need to order in from our supplier, don&#x2019;t worry &#x2014; we&#x2019;ll ship it within the estimated timeframe listed on the product page.Please note: if your order contains both in-stock and order in items, the full order will be shipped once all items are available. If you&#x2019;d prefer the in-stock items to be shipped separately, simply reach out to our customer service team <a href="https://www.workwearhub.com.au/pages/contact-us" style=" text-decoration: underline solid rgb(245, 110, 30);">here</a>. <h3 id="-changing-your-shipping-address">&#x1F527; Changing Your Shipping Address</h3>Your shipping address can be changed as long as your order has not left the WorkwearHub warehouse. To change your shipping address, please contact our Customer Service Team as soon as possible stating your order number and updated shipping address.&#x1F4DE; <a href="tel:1800458488" target="_blank" rel="noopener" style=" text-decoration: underline solid rgb(245, 110, 30);">1800 458 488</a> &#x1F4E7; <a href="mailto:service@workwearhub.com.au" target="_blank" rel="noopener" style=" text-decoration: underline solid rgb(245, 110, 30);">service@workwearhub.com.au</a> <h3 id="-didnt-receive-your-order">&#x1F6AB; Didn&apos;t Receive Your Order?</h3>In the event of an order going missing or lack of fulfilment after it has left the WorkwearHub warehouse, the liability for this order belongs to the customer. If you have ordered from WorkwearHub and have not received your shipment, please reach out to the carrier service with your tracking number within 5 days after the estimated date of arrival.&#xA0;If your order has not arrived or the tracking hasn&apos;t updated:<ol><li>Check the tracking link in your shipping confirmation email</li><li>Contact the courier directly using the tracking number</li><li>Still no luck? Email us at <a href="mailto:service@workwearhub.com.au" target="_blank" rel="noopener" style=" text-decoration: underline solid rgb(245, 110, 30);">service@workwearhub.com.au</a></li></ol> <h3 id="isPasted">&#x1F3D6; Public Holidays</h3>We do not ship on Queensland Public Holidays. Orders placed on these days will ship the next business day.<h3 style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-style: normal; font-weight: 600; font-size: 24px; line-height: 32px;" id><br style="box-sizing: inherit; color: rgb(22, 22, 22); font-family: Helvetica, inter, sans-serif; font-size: 24px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 600; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"></h3>

New Zealand Shipping

Workwearhub Shipping and delivery information for customers outside Australia and New Zealand

<h3 id="isPasted">&#x1F30F; International Shipping</h3>We currently ship to&#xA0;Australia and New Zealand only. For other countries, please contact:&#x1F4E7;&#xA0;<a href="mailto:service@workwearhub.com.au" target="_blank" rel="noopener" style=" text-decoration: underline solid rgb(245, 110, 30);">service@workwearhub.com.au</a> &#x1F4DE;&#xA0;<a href="tel:1800458488" target="_blank" rel="noopener" style=" text-decoration: underline solid rgb(245, 110, 30);">1800 458 488</a>

International Shipping

Information about order changes and cancellations.

Can I change my order?Yes, we can change your order provided it hasn&apos;t been picked up by the warehouse. Please contact customer service asap at 1300 488 573 or <a href="mailto:service@workwearhub.com.au">service@workwearhub.com.au</a> and they will do their best to help.&#xA0;Can I cancel my order?Yes, we can cancel your order as long as it has not been sent out by our warehouse. Please contact customer service asap at 1300 488 573 or <a href="mailto:service@workwearhub.com.au">service@workwearhub.com.au</a> and they will do their best to help.

Changes & cancellations

How can I track my order?. Head to our website to track your order today https://support.workwearhub.com.au/en-US/ssp/login

How can I track my order?&#xA0; Head to our website to track your order today&#xA0;<a data-fr-linked="true" href="https://support.workwearhub.com.au/en-US/ssp/login" id="isPasted">https://support.workwearhub.com.au/en-US/ssp/login</a>

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