How can I return an item for a refund or exchange?Updated 14 days ago
Return & Exchange Basics
- Returns and exchanges are easy – return or exchange your items within 60 days of purchase.
- The $9.95 return shipping label fee will be deducted from your refund.
- Items must be unused, in original packaging, have all tags attached, and not be a final sale item.
- You can choose:
- Instant Refund (via Refundid – AU customers only)
- Standard Refund (processed after item is received)
- Instant Exchange (via Refundid – AU customers only)
- Standard Exchange (processed after item is received)
- Please visit our return portal at this link.
- Follow the instructions to lodge a return. Once you've done this, you'll receive a label to use when sending the items back to us.