How can I return an item for a refund or exchange?Updated 14 days ago

Return & Exchange Basics

• Returns and exchanges are easy – return or exchange your items within 60 days of purchase.
• The $9.95 return shipping label fee will be deducted from your refund.
• Items must be unused, in original packaging, have all tags attached, and not be a final sale item.
• You can choose:
  • Instant Refund (via Refundid – AU customers only)
  • Standard Refund (processed after item is received)
  • Instant Exchange (via Refundid – AU customers only)
  • Standard Exchange (processed after item is received)

1. Please visit our return portal at this link.
2. Follow the instructions to lodge a return. Once you've done this, you'll receive a label to use when sending the items back to us.