Payment

Payment methods, Buy now pay later options, Payment enquiries

Which payment types do you accept

We accept Amex, Apple Pay, Google Pay, Mastercard, Paypal, Visa, Workwearhub eGiftcards and Buy now pay later options such as Afterpay and ZipPay.

Do you offer Buy Now Pay Later

Yes, we offer Afterpay and ZipPay. Please select your option at checkout.

Is it safe to use my credit card on your site

We strive to ensure that every credit card transaction occurs within a secure environment. Credit card numbers are not stored in our systems in accordance with the highest of PCI-DSS standards. When purchasing from WorkwearHub your financial details

Why are my credit card details not being accepted

Please check all details you have entered are correct, if they are and they are still being declined check with your bank or financial institution to rule out errors on their behalf. If problems continue, please contact our Customer Service Team on 1

I am unsure if my payment or order was successful

All successful orders and transactions will receive a confirmation email to the nominated email address after purchase. We also recommend checking with your payment provider to see if funds have been deducted from your account. If you have not receiv

How is my order processed once I provide the required 6-digit code from my transaction?

Once you confirm the 6-digit code that appears after our name on your bank statement, we immediately proceed with processing your order. Providing these digits is essential for verifying your transaction as part of our security measures against credi

Can I Split My Payment Across Multiple Cards?

We often get asked if it’s possible to split a payment between two (or more) credit or debit cards. The answer is no. As an online store, our checkout system only allows one card or payment method per order. Use a single credit or debit card to compl

How can I obtain an invoice for my order?

Whenever you make a purchase with us, your invoice is included in your order confirmation email as a PDF link. If you need another copy, just contact us and we’ll be happy to send it to you. You can also access and download it anytime directly from y

Troubleshooting When You Can’t Checkout at Cart

Sometimes, customers may encounter an issue where they can’t proceed to checkout after adding items to their cart. This can be frustrating, but there are a few common reasons and simple steps to resolve it. Make sure your browser is up to date. Older

Fraud Payments Visa/ Mastercard

At Workwear Hub, we take credit card security seriously. To protect our customers and prevent fraudulent transactions, our system may occasionally trigger an additional verification step when certain orders are placed. You may have received an email

Fraud Payments: Amex

At Workwear Hub, we take customer payment security seriously. To protect both our customers and our business from unauthorized transactions, some American Express orders may require additional verification before shipping. You may receive an email fr